DUBAI JOBS

Membership Consultant (1 no.)

Company Name: Generation Iron Training Facility

Work Location: Dubai

Education: College Degree

Experience: Minimum 1 year of experience in Fitness Sales background

Core Skills: Have excellent organizational, multitasking, and prioritization skills

Language Skills: Proficient in English (written & verbal)

Working Days: 6 days a week

Availability: Immediately

Salary: 3500 AED per month

Job Role:

Be accountable for individual sales for an assigned center and achieve an individual sales target monthly.

Maintain activity levels in all areas of telephone contacts e.g., Lead and Prospect calls, follow-up calls, inquiry handling, inquiry response, and calls to ex-members on a daily or weekly basis.

Working towards set sales targets and meeting weekly and monthly KPIs with the aim to exceed expectations.

Monitor and track all sales results on a daily basis, using correct procedures and systems.

Negotiating, persuading, and influencing in order to achieve the best outcome.

Using a variety of sales techniques in order to achieve success and close sales.

Sourcing new members through a variety of methods in reach and Outreach, working with local companies, and encouraging referrals.

Servicing the needs of your existing customers, looking at ways to improve retention.

Always checking in with current members to ensure they are getting the full use of their member benefits.

Deliver exceptional service to all customers and potential customers of the Centre.

Ensure the efficient and effective operation of the reception area.

Monitor and control entry to the Centre.

Ensure all customer sales and bookings are managed correctly, assisting customers in their choices.

Assist customers in weighing up their options, supporting the right choice of membership for each individual customer.

Manage Prospects database and contribute towards lead generation in accordance with marketing planning, including outreach.

Help and support the Retention team by calling canceled members and payment plan issues.

Accurately undertake cash handling and reconciliation procedures and administrative duties, as required.

Assist in the development of programming through innovative ideas and initiating actions to meet the demands of the customers.

Assist in the communication and promotion of the center’s services, ensuring all information given is correct and up to date.

Deal with complaints in a sensitive manner, promptly and politely in accordance with Company guidelines.

Adhere to the Equality and Diversity Policy, Health and Safety procedures, operating procedures, customer service standards, and uniform policy at all times.

Interview Date: Tuesday, 20th June 2023

Interview Timing: 11:00 AM – 05:00 PM

Interview Location: AG Tower, Ground Floor, Marasi Drive, Business Bay, Dubai.