DUBAI JOBS

Bridgeway Medical Systems

Operations Executive

To ensure accurate order processing, patient support, inventory coordination, documentation, refund management, and hospital support while maintaining high service standards and operational efficiency.

1. Sales Operations

· Verify insurance approvals before processing sales transactions.

· Ensure 100% accuracy of sales transactions.

· Inform designated staff regarding rejected insurance claims for payment collection.

· Resolve sales processing issues within the same working day.

2. Refund Management

· Process patient refunds as per company policy.

· Complete approved refunds within 2 working days.

· Maintain complete refund records.

· Respond promptly to refund inquiries.

3. Cash Patient Registration

· Register all cash patients on the dashboard on the same day.

· Verify patient information before submission.

· Ensure no duplicate or incomplete records.

4. Order Processing & Documentation

· Process Sales Orders, Delivery Notes and invoices accurately.

· Convert provisional stock into Sales Orders on the same day.

· Submit documents to RCM and Procurement without delay.

· Maintain complete scanned documentation and Excel trackers.

5. Inventory Coordination

· Coordinate stock requirements with Procurement.

· Provide correct part numbers.

· Report stock shortages immediately.

· Support inventory planning.

6. Patient Support

· Perform insole scanning when required.

· Maintain patient service records.

7. Hospital Coordination

· Support hospital staff whenever required.

· Respond to requests on the same working day.

8. Customer Service

· Respond professionally to patient inquiries.

· Escalate unresolved issues promptly.

9. Operational Reporting

· Submit daily and weekly reports on time.

· Maintain tracking reports for orders, refunds and documentation.

Email- jobs@bridgewayhealthcare.com

Pay: AED3,000.00 - AED3,500.00 per month